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Webinar Series

Episode 2: What’s Real with AI in IT Right Now

The Reality Check on AI in IT

Hosted by: Ryan Counts, Co-Chief Product Officer at EasyVista

and Keith Andes, Global Product Marketing Manager at EasyVista

May 28th at 11AM EST

AI is getting a lot of attention in IT right now, but the harder question is what teams can actually use today.

We’re hosting a session with Ryan Counts and Keith Andes on where AI in IT really stands right now, what’s being promised, what’s actually practical, and how teams should be thinking about it.

This conversation will cover:

  • What AI is actually changing in IT today
  • Where expectations are ahead of reality
  • Which use cases are practical right now
  • How OTRS Pulse AI fits into the conversation

We’re aiming to keep this grounded and useful, with discussion first and a look at OTRS Pulse AI as part of the session.

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