Want to Get More Out of Your IT Investments With ITSM?

Find out everything you need to know in this white paper:​

• What the difference is between ITSM, ESM and ITSM frameworks and how everything is connected.
• How IT Service Management can contribute to your business success.
• Which ITSM practices do you really need to increase operational success and which ones are easiest to implement.
• How to successfully introduce ITSM practices in your company.
• Which metrics you can use to measure the success of your IT department.
• How to choose the right ITSM software.
• What best practices exist from global organizations that are using OTRS software solutions to get the most out of their IT investments.